Location TBA 9:00 AM - 4:00 PM
What if your best customer experience hasn’t been built yet?
This half-day workshop helps your team visualize, assess, and redesign your customer journey through the lens of AI opportunity.
Together, we build a matrix that connects your users' motivations and goals to key digital touchpoints—and identify high-impact AI interventions that can enhance personalization, reduce friction, and drive long-term loyalty.
Collaboratively map your full customer experience—from first click to loyal fan—while uncovering hidden moments that matter.
Pinpoint key actions, emotions, and touchpoints to uncover missed opportunities and areas primed for AI-driven improvement.
Identify where AI can enhance the customer journey—boost personalization, reduce friction, and unlock scalable impact.
Transform your existing data into actionable insights—powering smarter touchpoints and meaningful customer interactions.
Welcome & Workshop Goals
Customer Journey & CX Design
AI & Emerging Trends
Break
Immersion #1: Customer Journey Mapping
Team Presentations & Lessons Learned
Lunch & Networking
Immersion #2: Digital Touch Point Matrix
Peer Review & Idea Sharing
Immersion #3: AI Solution Sprint
Final Presentations
Build Your 30/60/90 Day CX/AI Action Plan
Wrap-Up & Next Steps
With over 20 years in digital product and experience design, Jason Rhoades brings a rare blend of creative insight and technical leadership to the evolving world of AI. As the founder of Toolbox No. 9, a UX/UI-focused agency, Jason has led the design and development of over 300 digital products—many for high-profile clients like Cartoon Network, Amazon, The CDC, and Southern Company.
Jason specializes in helping growth-stage companies align technology, customer behavior, and business strategy—serving as a trusted CXO/CTO partner across dozens of successful launches.
In recent years, his work has helped more than 30 SaaS products go to market and get acquired, making him a sought-after strategist for high-velocity innovation.Now as co-founder of MEANINGFUL AI,
Drive growth and efficiency by turning AI into a real advantage—not just a buzzword.
Take the reins on AI adoption and lead your org into the next wave of transformation.
Discover where AI fits in your workflows to boost relevance, speed, and personalization.
Gain clarity on real-world AI use cases and how to guide smart implementation.
No technical background required — just curiosity and a desire to learn and apply.
TBD
Date: TBD
Time: 9:00 AM – 4:00 PM
Lunch: Provided by Meaningful AI
Please bring a laptop or tablet that can access AI tools to participate in the hands-on sessions.All necessary accounts and tools will be set up for you during the workshop.
Complimentary
This workshop is provided free of charge as an investment in advancing AI literacy among business leaders.
Meaningful
Atlanta Financial Center
3343 Peachtree Rd NE
Ste 145-1331
Atlanta, GA 30326
United States
